LOCATION	SERVICE	DELIVERY TIME	COST	FREE ABOVE
International	Standard (UPS) Express Saver  (UPS)	4-6 days 1-3 days	$20 $26	$200
Sweden	Varubrev (City Mail) Ombud (DHL) Hemleverans (Airmee)        On Demand Sthlm (2h)	1-3 days.                 1-3 days 1-3 days 1-2 Hours	60kr                  70kr 70kr 90kr	490kr (ej on-demand)
Europe	Standard  (DHL) Express  (DHL)	3-5 days 1-2 days	€15 €22	€ 150

 

* For Sweden and Hemleverans, the carrier will primarily attempt to deliver by ringing your doorbell. If no one is home, your package will be left in the mailbox/mail slot. If that is not possible, the package will be left at your door, provided the mail carrier deems it safe. In exceptional cases, your package may thus be left at a service point even if you select the Hemleverans option. 

Please note that the shipping time may be affected during peak periods (e.g. holidays, sale periods and new releases)

The package may be opened upon receipt but all items must be returned unused (in the same condition as when received) and tags attached. All original packaging must also be returned unused.
We have a 30 day return policy. Please follow these steps to return your item:

Returns

1.   Register your return in the below return function. You need order number and email. 

2.  Place the items in the original packaging. If the original outer box is not available, a similar sized box must be used.

3.   When the return label has been downloaded and printed, attach the return label on top of the original shipping label. (US and Canadian customers - don’t forget to print the commercial invoice attached in the return email as well)

4.  Identify what shipping carrier is stated on the shipping label (Fedex Express, DHL Express or PostNord) and hand the return package in at your nearest service point of that shipping company or head to their webpage to book a pickup.

We usually process returns within 14 working days of receiving them unless we need more information from you.

Exchanges

If you would like to exchange an item, you can follow the instructions above. From there, you’ll receive a return label to ship back your original order.

Once your shipment is in transit, a store credit will be sent to you via email so you can place a new order. This way, you won't need to wait for the original return to reach us!

Please note that your return and exchange may be affected during peak periods (e.g., holidays, sales, and new releases) due to high demand, and that our return and exchange policy might be temporarily altered to accommodate this demand.

Questions?

If you have any questions regarding your delivery or return, please contact us for more information. 

Email: shop@local-rule.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

 We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at shop@local-rule.com